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EXPERIENCED VEHICLE TECHNICIAN
Our client a well established friendly Dealership based in Londonderry, whose reputation for customer service and quality are second to none now require an Experienced fully qualified Vehicle Technician.
They are constantly searching for dynamic, enthusiastic people that fully understand the real value of customer service.
Objective:
· Accurately and skilfully undertake the repair and servicing of motor vehicles
· Analyse work orders to identify what work has been agreed; seek clarification from the Service Advisor if a work order is not clear or seems incorrect
· Evaluate the condition of the vehicle
· Understand the vehicle health check process
· Document completed work orders, ensuring hours and materials used are accurately and appropriately recorded and all warranty material is kept and returned to the Warranty Clerk
· Perform repair work as directed, within timescales and in accordance with established and documented procedures, as well as conducting routine service work on all makes of vehicle
· Work with other departments to facilitate the servicing and repair of vehicles
· Determine which parts and tools will be required for a given repair or service and ensure their availability
· Inform the Service Advisor and the Parts department if a part needs to be ordered.
· Detect and diagnose any additional faults for further repair
· Test vehicles and provide diagnostic reports to the Workshop Controller and service reception.
· If further work is required alert the Workshop Controller and follow the necessary steps for making sure the customer is contacted.
· Ensure all work is completed safely and complies with the Dealership, manufacturer and industry guidelines
· Ensure vehicles comply with industry safety standards when returned to customer and any faults have been reported and noted
· Ensure all health and safety, environmental and recycling policies, plus all internal policies and procedures are adhered to, focusing on customer needs and building upon the professional reputation of the retail facility.
· Ensure all policies and practices are followed adhering to the retail and wholesale standards to build upon the professional reputation of the Dealership
· Fulfil all tasks to the customer’s complete satisfaction
· Interact directly with customers when requested, to explain vehicle problems and the corrective action taken.
· Safeguard and protect the customer’s vehicle and its contents while being repaired or serviced, ensuring adequate protection is used in every vehicle during service and repair
· Receive customers courteously, in line with the Dealerships values
· Undertake all other tasks and responsibilities as requested by the Workshop Controller and the Service Manager.
Ideally we would like to hear from candidates who possess VW Group experience whether that be VW, Audi, Skoda or Seat
This is an un-missable opportunity to develop a career within a successful Dealership who rewards success and hard work. So, if you are a self motivated individual, who meets all the desired criteria and can make a valuable contribution then email your CV today.
PLEASE READ THE JOB CRITERIA CAREFULLY AS THOSE WITHOUT THE RELEVANT PROVEN EXPERIENCE WITH NOT BE CONSIDERED
Axis Recruitment is an employment agency recruiting on behalf of our client.
To be considered for the role please forward an up to date CV via the link or contact John on 02890 488 688
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